ChoiceLink

Choice, right to the inbox (or mailbox).

Let recipients choose how they're paid with one link and configurable payment methods. Recipients get paid in real funds to a card, bank, wallet, or check, all fully branded for your program.

ChoiceLink recipient payout picker preview

Compliant multi-method payouts for incentives and disbursements.

94% of consumers want choice in their payout. ChoiceLink meets that demand with a curated recipient experience that provides a choice of most preferred payout methods - prepaid cards, gift cards, PayPal, Venmo, ACH, check and more.

No app. No account. Branded for your program. One modern API to send it, one dashboard to reconcile it.

What makes ChoiceLink different: guaranteed delivery, even when recipients go quiet. SurePay automatically falls back to a physical card or check if a payout is never claimed digitally, and you get 100% visibility into recipient activity and payment selection in real time. Identity verification, fraud management, audit trails, and tax handling run underneath it all, so choice never comes at the cost of compliance.

  • Virtual prepaid card
  • Physical prepaid card
  • Gift cards
  • ACH
  • PayPal
  • Venmo
  • Paper check

Recipient experience

Choice and control, made easy.

Fully branded and configured programs in a recipient-led experience.

  • Delivery

    Moment 1

    Ensured Delivery

    Send by email, SMS, or both, with authenticated senders and automatic reminders. Add SurePay for a physical fallback.

  • No App

    Moment 2

    Let recipients pick - no app, no account.

    A clean mobile-first picker lets recipients choose, confirm, and finish without a password.

  • Speed

    Moment 3

    Verified, then paid in seconds.

    Fraud mitigation happens before release, then money moves on real-time rails where available.

  • Support

    Moment 4

    Real-time status. Real human support.

    Recipients see sent, opened, chosen, and paid status, backed by self-service and human support.

Built for

One payment link. Incentive programs and regulated disbursements both.

Send a link and let recipients choose - whether you're rewarding them or settling what you owe.

Incentives

For programs that earn engagement.

Loyalty, awards, and promotional payouts where the recipient is being recognized.

  • Loyalty programs Member rewards, tier benefits, milestone recognition.
  • Awards & recognition Employee SPIFFs, sales incentives, peer recognition.
  • Research incentives Survey participation, panel research, clinical study compensation.
  • Promotional offers Acquisition incentives, referral rewards, win-back programs.
Disbursements

For payments where preferences vary.

Claims, rebates, refunds, and settlements where you do not know how each recipient wants to be paid.

  • Claims and distributions Settlement payments, catastrophe response, emergency advances.
  • Deposit returns and overpayment refunds Utility deposits, tenent refunds, loan overpayment.
  • Government benefits and relief Public assistance, disaster relief, program disbursements.
  • Reimbursements Supplemental benefits, wellness, HSA.

Configuration

Every program is a combination. Yours is configured in minutes.

Define your ChoiceLink program. Pick the combination that fits, customize branding, and Choice Digital handles the delivery, compliance, tracking, and support end-to-end.

DeliveryHow recipients receive the link
  • Email
  • Mail
  • SMS
MethodsPayment options shown
  • Virtual prepaid card
  • Physical prepaid card
  • Gift Card
  • ACH
  • PayPal
  • Venmo
  • Check
ComplianceFull security and regulatory management
  • KYC/CIP
  • OFAC/Fraud Checks
  • PCI DSS
  • SOC II
  • 1099 & W-9
  • Escheatment
IntegrationYour way
  • API
  • SFTP
  • File upload

Choice Platform

One modern API. Regulated-grade compliance under every payout.

ChoiceLink runs on the Choice Platform - the identity, fraud, treasury, and audit layer behind every Choice Digital product.

REST API and no-code upload options

  • KYC / AML
  • OFAC screening
  • Audit trail
  • Real-time reconciliation
Explore the platform

Give your recipients a real choice.

Let's Talk

Customer story

We moved rebate payouts to a single link and let customers choose how they're paid. Redemption climbed, where's my check calls dropped, and what used to take weeks now happens in minutes.

VP, Customer ProgramsSouthern California Gas (SoCalGas), 21M+ customers served
  • +23%Redemption lift vs. single-method payouts
  • -40%Fewer support tickets
  • Weeks → minutestime to payout

Payouts are a promise.

ChoiceLink delivers a configurable and branded multi-method payout through a single secure link — virtual prepaid card, physical prepaid card, gift cards, ACH, PayPal, Venmo, and check in one recipient experience.

Choice Digital does not just send a link. We manage the payout moment that matters, whether you are settling a claim, delivering a rebate, paying a research panelist, or distributing a settlement.

One link. Every method your recipient prefers. Verified, branded, and reconciled end-to-end.

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