Insurance

Faster Payouts for Policyholders & Partners

Refunds, reimbursements, and relief, simplified.
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Catastrophic Event & Emergency Payments

Catastrophic Event & Emergency Payments

When floods, wildfires, hurricanes, or other disasters strike, insurers need to move quickly. Choice Digital’s insurance disbursement platform enables instant, secure payout of catastrophic insurance payments, helping policyholders cover urgent expenses like lodging, food, and medical needs while the full claims process is underway. Our multi-rail system supports push-to-card, ACH, prepaid cards, and mobile wallet delivery, ensuring rapid access for impacted policyholders. Built-in identity verification and audit logs help reduce fraud risk and satisfy Department of Insurance (DOI) scrutiny. Whether it's a single localized emergency or a multi-state catastrophe, we scale with your operations to deliver relief in hours, not weeks.

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Policyholder Reimbursements

Policyholder Reimbursements

Reimbursing policyholders should be a smooth, digital-first experience. Choice Digital supports fast, accurate processing of non-claims disbursements across wellness programs, preventative care reimbursements, risk mitigation incentives, and customer rewards. Our platform eliminates check processing delays and supports multiple payment options, including real-time rails and digital wallets. Each transaction is tracked in an auditable, regulator-ready environment. By modernizing policyholder reimbursements, insurers can reduce call center volume, build customer trust, and differentiate their offerings with faster, more convenient service.

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Premium Refunds & Adjustments

Premium Refunds & Adjustments

Insurance carriers often struggle with manual processes for issuing premium refunds or adjusting policyholder billing. Choice Digital replaces outdated workflows with a fully automated solution that simplifies the execution of premium rebates, credits, and adjustments. Whether driven by mid-cycle policy changes, regulatory rebates, or billing errors, these transactions are delivered promptly, with full reconciliation into core finance systems. Our insurance disbursement platform ensures compliance with DOI reporting requirements while reducing operational costs. Customers receive funds through their preferred payment methods, helping boost satisfaction and retention.

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