Platform

Control Every Payment from Delivery to Resolution

Visibility, compliance, and flexibility, built into every payout.

Delivery & Fraud

Ensure every payment reaches the right recipient, securely and on time. Choice Digital’s Delivery & Fraud Management tools give you end-to-end confidence with intelligent payment routing, real-time identity verification, anomaly detection, and automated return/reissue workflows. A national utility using these tools increased successful deliveries from 82% to 99.7% and cut fraud incidents in half. With dynamic rail selection (ACH, prepaid, check, and more), integrated KYC/AML, and live tracking, you gain precision, protection, and performance in every transaction.

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Data & Compliance

Make regulatory headaches a thing of the past with Choice Digital’s built-in compliance tools and transparent data governance. From GDPR and CCPA to CASL and CAN-SPAM, the platform aligns with leading frameworks while giving you real-time audit logs, customizable retention policies, and user-level access controls. A regional energy provider leveraged these features to pass a multi-region compliance audit with zero findings. Whether you're in energy, healthcare, or fintech, Choice Digital helps you meet requirements with confidence, and provides the documentation to back it up.

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Reporting

Transform your payment data into actionable insights with Choice Digital’s real-time reporting and dashboard tools. Built for disbursement-heavy programs, the platform provides customizable filters by payment type, region, and cohort, so teams can track KPIs, spot anomalies, and report results with confidence. Dashboards are visually optimized for QBRs, board decks, and cross-functional reviews, while export options (CSV, Excel, PDF) make it easy to share. Franklin Energy relies on these dashboards to monitor delivery performance and drive continuous improvement across programs. Whether you’re presenting to execs or digging into channel-specific trends, Choice Digital makes your disbursement data work harder for you.

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Support Tools

Give your customer service and operations teams the tools they need to solve issues on the first call. With Choice Digital’s Support Tools, teams can instantly access full payment lifecycle data, trigger reissue or appeasement workflows, and escalate with built-in audit tracking. Search by participant, program, or batch to get immediate visibility into payment status, sent, returned, reissued, and act without friction. Role-based access ensures that only the right people can approve sensitive actions, while timestamped logs provide full transparency. One regional utility cooperative reduced time-to-resolution by 40%, thanks to Choice Digital's unified support dashboard. It’s a powerful way to improve CSAT, reduce call volume, and bring confidence to every support interaction.

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Developer Tools

Accelerate your launch timeline with Choice Digital’s modern, developer-friendly API suite. Built for scale and speed, the platform includes secure RESTful APIs, real-time webhooks, and embeddable components that integrate seamlessly with your existing systems. Technical teams get access to a sandbox environment, detailed Swagger/OpenAPI docs, and SDKs for Python, Node.js, and Java, plus real-time logs for testing and debugging. With OAuth 2.0 authorization and full support from Choice Digital’s team, your product and engineering teams can move fast without sacrificing reliability or security. One fintech client integrated in under a week, cutting their development time by over 60%. Whether you’re building payout workflows or embedding white-labeled rewards, Choice Digital gives you the tools to go live, fast.

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Security

Protect your payments and your reputation with Choice Digital’s enterprise-grade security framework. From encryption in transit and at rest to continuous threat monitoring, we safeguard sensitive data at every layer. Multi-factor authentication, role-based access, and hardened infrastructure prevent unauthorized access, while AI-driven anomaly detection neutralizes risks before they escalate. With proactive monitoring, penetration-tested defenses, and dedicated security support, you can deliver every payment with confidence.

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The future of payments, built for today.

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