Energy & Utilities

Smarter, Compliant Utility Disbursements

Faster payouts. Happier customers. Less risk.

Demand Response & Energy Efficiency Incentives

Accelerate participation in demand-side management (DSM) and energy efficiency (EE) programs with instant digital incentives. Choice Digital helps utilities deliver compliant, trackable rewards across multiple payment rails, supporting energy rebate processing at scale. Whether you’re issuing one-time payments or recurring incentives, our platform enables regulated utilities to meet rising customer expectations while reducing manual processing, delays, and audit risk.

Net Energy Metering (NEM) Payouts

Ensure homeowners and commercial solar participants receive Net Energy Metering (NEM) payments quickly, securely, and with complete transparency. Choice Digital’s utility payment disbursement platform enables digital delivery through ACH, push-to-card, or mobile wallets, minimizing processing delays and call center volume. With built-in audit trails and flexible payout options, regulated utilities and energy co-ops can simplify NEM disbursements while maintaining full compliance.

Low Income & Assistance Payments

Support underbanked and digitally limited customers with flexible, inclusive payment options. Choice Digital enables utilities to distribute regulated utility incentives, such as arrearage forgiveness, LIHEAP funds, or bill assistance, via prepaid cards, digital wallets, or ACH. Our co-op disbursement solution ensures that every household can receive help quickly, with full audit transparency, fraud prevention, and compliance built into every transaction.

Deposits Returns & Refunds

Choice Digital helps utilities return customer deposits and process overpayment refunds with minimal operational friction. Choice Digital's digital disbursement platform enables instant and appealing deposit return and refunds, whether your customer has moved or has a bank account. Reduce manual reconciliation, minimize payment exceptions, and improve satisfaction with refund automation built for the energy sector.

Catastrophic Event & Outage Reimbursements

When service disruptions or natural disasters occur, utilities must move fast to restore trust. Choice Digital enables emergency payments to impacted customers with instant delivery, audit logs, and fraud protection. Whether issuing outage credits or assistance funds, our disbursement platform ensures regulatory alignment, seamless delivery, and transparent reporting. Trusted by co-ops and regulated utilities, we help you deliver aid when it matters most.

The future of payments, built for today.

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