SurePay™

Deliver Every Dollar, Without the Drop-Offs

SurePay ensures payments arrive on time, every time with built-in fallback.

Overview

Missed payments don’t just frustrate recipients, they cost you time, money, and trust. That’s why we built SurePay: a delivery engine that ensures every payment reaches its destination, backed by real-time tracking, automated fallback fulfillment, and full brand control at every step.

Whether you’re delivering digital incentives, physical cards, or both, SurePay orchestrates the entire disbursement journey, combining speed, reliability, and compliance into one seamless experience. If a digital payment can’t be delivered, SurePay automatically triggers a physical backup, no manual lift required.

SurePay goes beyond delivery, it enhances the full recipient experience. You’ll get:

Custom-branded emails, packaging, and card art
Digital-first workflows with physical backup options
Real-time tracking and reissue visibility
Configurable communication cadences and delivery rules
Audit trails and SLA enforcement for internal teams

It’s all backed by enterprise-grade infrastructure, so your operations, marketing, and compliance teams can align around one trusted delivery system that works every time.

SurePay makes every payment trackable, brandable, and deliverable, without fail.

Ideal for incentive programs, rebates, reimbursements, and engagement campaigns, SurePay is especially valuable for organizations with diverse recipient populations. Whether you’re serving digital-native users or communities that prefer physical mail, SurePay meets people where they are without compromising control or speed.

This is delivery designed for trust: one system, multiple channels, zero guesswork.

Delivery assurance with fallback.

100%

A large-scale energy program used SurePay to guarantee delivery across a multi-region rebate campaign—boosting satisfaction scores while reducing call volume and internal rework.

Conclusion

With SurePay, you don’t have to choose between experience and reliability. You get both along with the visibility, automation, and brand consistency your team needs to scale with confidence.

When every payment counts, SurePay makes sure it gets there.

More to read

DirectPay™

DirectPay is designed for simple, efficient disbursements where you already know how recipients want to be paid. Skip fallback workflows and send funds instantly via digital or physical channels, including prepaid cards, gift cards, ACH, PayPal, or checks. With flexible branding and delivery options, DirectPay helps you maintain control and speed while keeping your payout experience seamless and professional. Ideal for rebates, claims, and loyalty programs where precision and simplicity are key.

Save & Spend™

Save & Spend empowers recipients to accrue payments and redeem them when the time is right. Ideal for smaller ongoing programs, it supports repeat engagement and builds brand loyalty. Recipients can access funds through a branded rewards account and select from a curated catalog of redemption options. This model reduces delivery costs, increases program engagement, and offers greater flexibility for both you and your recipients.

1099 Issuance

Take the stress out of tax season with automated 1099 creation and delivery. Choice Digital’s 1099 Issuance capability supports both 1099-MISC and 1099-NEC forms, delivering them via email, portal, or mail. Real-time threshold flagging, audit-ready logs, and secure data handling ensure you meet IRS requirements without burdening your internal teams. Ideal for programs issuing incentives, rebates, or contractor payments, this tool helps you stay compliant, save time, and avoid costly errors.