Choice

Let Recipients Choose How They Want to Get Paid

Offer digital and mailed options—all branded, trackable, and easy to redeem
Product Hero

Overview

When it comes to getting paid, people want options. Choice is our branded marketplace that lets recipients pick how they want to receive their disbursement—whether it’s a digital prepaid card, a mailed reward, PayPal, Venmo, or another preferred method.

You select the eligible options for your program, and we handle the delivery, branding, tracking, and fallback logic. It’s the most flexible way to increase satisfaction while reducing support volume and failed deliveries.

With Choice, you can:

  • Offer a mix of digital and physical payout options

  • Customize which reward types appear in each program

  • Ensure brand consistency across emails, cards, and portals

  • Track redemptions and delivery success in real time

  • Enable fallback workflows if a recipient doesn’t redeem

  • Support inclusion by serving digital and offline audiences alike

Whether your recipients are digital-first or check-the-mail loyalists, Choice helps you meet people where they are—without compromising control.

Choice delivers flexibility for your recipients—and control for your team.

Recipients appreciate being able to choose. Programs that offer a curated set of payment options consistently see higher satisfaction scores, better redemption rates, and fewer inbound support requests.

And because the delivery experience is fully branded and tracked from start to finish, you gain more than just happy recipients—you gain trust, visibility, and efficiency. From loyalty rewards to public assistance programs, Choice makes disbursements easier on everyone.

Higher redemption, lower friction.

23% lift. 40% drop.

A multi-state incentive program using Choice saw a 23% lift in redemption rates and a 40% drop in support inquiries compared to single-method payouts.


Conclusion

With Choice, you don’t have to guess which delivery method will work best—your recipients will tell you. And no matter what they choose, you’ll have the tools to track, support, and scale with confidence.

Offer flexibility. Deliver branded experiences. And make every payout feel personal.

More to read